Thank you for shopping with Zamzak. We’re committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
2. Shipping Rates & Delivery Times
We offer standard and express shipping across the United Kingdom.
Standard Delivery: 3–7 business days
Express Delivery: 1–3 business days
Shipping fees will be calculated and displayed at checkout. Delivery times may vary depending on your location and carrier delays.
3. International Shipping
At this time, we currently ship within the UK only. International delivery options may be added in the future.
4. Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking information to become active.
5. Delays & Issues
While we work hard to ensure timely delivery, delays can occasionally occur due to factors outside our control (e.g., postal service delays, weather conditions). If your order hasn’t arrived within the estimated timeframe, please contact us and we’ll assist right away.
6. Missing or Damaged Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:
Your order number
Photos of the item and packaging
We’ll resolve the issue as quickly as possible.
7. Contact Us
For questions about your order or shipping, please reach out to us:
